Asda's Customer-Centric Rebranding Initiative
Agency Spotlight

Asda's Customer-Centric Rebranding Initiative

4w Priscilla Soedarpo

Asda's Customer-Centric Rebranding Initiative

Asda, a leading British supermarket, has undergone a comprehensive rebrand led by Havas London, introducing a new visual and corporate identity aimed ...

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Gordon Ramsay's Role as Welch's Chief Fruit Officer
Content Marketing

Gordon Ramsay's Role as Welch's Chief Fruit Officer

1m Priscilla Soedarpo

Gordon Ramsay's Role as Welch's Chief Fruit Office...

Welch's Fruit Snacks launched their 'Wholly Fruit' campaign on May 14, 2024, spearheaded by the renowned chef Gordon Ramsay as their Chief Fruit Offic...

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How to Leverage AI to Strengthen Sales and Marketing Team Alliance
AI

How to Leverage AI to Strengthen Sales and Marketing Team Alliance

1m Priscilla Soedarpo

How to Leverage AI to Strengthen Sales and Marketi...

AI is transforming the sales and marketing field by enhancing customer engagement, personalising experiences, and boosting growth through intelligent ...

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Airbnb's Global Marketing 'Icons' Campaign Strategy
Advertising & Promotion

Airbnb's Global Marketing 'Icons' Campaign Strategy

2m Priscilla Soedarpo

Airbnb's Global Marketing 'Icons' Campaign Strateg...

Airbnb has launched an innovative global marketing campaign to highlight its shift from being a service for booking accommodations to a platform offer...

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The Untapped Potential of the Post-Purchase Experience
Customer experience

The Untapped Potential of the Post-Purchase Experience

2m Priscilla Soedarpo

The Untapped Potential of the Post-Purchase Experi...

The post-purchase experience in e-commerce is crucial for building customer loyalty and involves all interactions after the sale, such as confirmation...

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Blackhawk Network and IKEA Partners to Boost Employee Retention
Customer experience

Blackhawk Network and IKEA Partners to Boost Employee Retention

2m Priscilla Soedarpo

Blackhawk Network and IKEA Partners to Boost Emplo...

BHN has rebranded its Techscheme as Home and Tech in a pioneering partnership with IKEA, aiming to alleviate employee financial strain by offering up ...

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How conversational marketing is transforming customer engagement
Customer experience

How conversational marketing is transforming customer engagement

3m ClickZ News Staff

How conversational marketing is transforming custo...

Conversational marketing is transforming traditional marketing into dynamic two-way conversations, leveraging chatbots, AI, and social media to person...

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Level up your marketing: Gamifying the customer journey 
Advertising & Promotion

Level up your marketing: Gamifying the customer journey 

3m ClickZ News Staff

Level up your marketing: Gamifying the customer jo...

Gamification in marketing revolutionizes engagement by integrating game elements into strategies, boosting customer interaction and loyalty, especiall...

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Admiral Selects Google Cloud to Accelerate Innovative Customer Experiences
Content & Experience

Admiral Selects Google Cloud to Accelerate Innovative Customer Experiences

4m Rachael King

Admiral Selects Google Cloud to Accelerate Innovat...

The partnership will accelerate Admiral's transformation change strategy, promising superior customer experiences. Google Cloud’s data analytics capab...

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Why customer feedback should be any company's guiding compass
Analytics

Why customer feedback should be any company's guiding compass

4m ClickZ News Staff

Why customer feedback should be any company's guid...

Sourcing customer feedback is crucial for business growth, requiring careful planning, timing, audience selection, incentives, and a user-friendly pro...

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A blueprint to selecting visuals that boost SEO in a TikTok-centric world
Brand experience

A blueprint to selecting visuals that boost SEO in a TikTok-centric world

12m Matthew O'Such

A blueprint to selecting visuals that boost SEO in...

Marketers today need to thoughtfully select visuals that align with their content, boost SEO performance and drive ROI Read More...

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The power of audience-led approaches and data-driven insights
Analyzing Customer Data

The power of audience-led approaches and data-driven insights

1y Dipti Kachru

The power of audience-led approaches and data-driv...

Businesses can deliver more value to their customers by taking a audience-led and data-driven approach in order to make informed decisions Read More...

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How niche marketing can win customers from your competitors
Customer experience

How niche marketing can win customers from your competitors

1y Benjamin Broomfield

How niche marketing can win customers from your co...

"Understand their purchase behavior, their values, and what they love about the brand. Learn why they buy from competitors to identify any areas missi...

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Five ideas for creating personalized targeting without cookies
Content & Experience

Five ideas for creating personalized targeting without cookies

2y John Rampton

Five ideas for creating personalized targeting wit...

Even though Google has pushed the third-party cookie death to 2024, here are some personalization alternatives to tackle this invasive marketing strat...

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Differentiate or die: Three pivots DTC brands must make to survive
Actionable analysis

Differentiate or die: Three pivots DTC brands must make to survive

2y James Gregson

Differentiate or die: Three pivots DTC brands must...

James Gregson, Creative Director at Lego, argues DTC companies must make three pivots to survive: Engage through content, build through community, and...

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CMOs and CIOs: The new growth accelerators
Analyzing Customer Data

CMOs and CIOs: The new growth accelerators

2y Michael Collins

CMOs and CIOs: The new growth accelerators

The formula for mastering customer experiences and driving business growth lies in the hands of this dynamic duo Read More...

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Taking your buyer experience from transactional to relationship-driven
Actionable analysis

Taking your buyer experience from transactional to relationship-driven

2y Alex Hunter

Taking your buyer experience from transactional to...

Five pointers for marketing leaders looking to shift their buyer experience from transactional to relationship-driven, and examine the importance of c...

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Overcoming CX shortfalls across digital channels with (and without!) AI
Actionable Analysis

Overcoming CX shortfalls across digital channels with (and without!) AI

2y Cyril Coste

Overcoming CX shortfalls across digital channels w...

Exclusive advice from global influencer and CXO leader, Cyril Coste on how to amp up your customer experience (CX) strategy and connect AI with digita...

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2 Billion Metaverse Impressions: How Heineken brought its virtual beer to life
AR & VR

2 Billion Metaverse Impressions: How Heineken brought its virtual beer to l...

2y Benjamin Broomfield

2 Billion Metaverse Impressions: How Heineken brou...

Fancy a beer? How about a virtual one? Heineken has become one of the latest brands to join the rapidly expanding collection of big-name brands with a...

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Building a sustainability strategy: Three mindset shifts and six questions to ask yourself
Content

Building a sustainability strategy: Three mindset shifts and six questions ...

2y Margaret Molloy

Building a sustainability strategy: Three mindset ...

30-second summary: Today’s consumers are more concerned than ever with the environmental impact of the brands they consume, especially within food and...

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The best website layouts for emerging start-ups
Chatbots

The best website layouts for emerging start-ups

2y Daniel Tannenbaum

The best website layouts for emerging start-ups

Ensuring a strong and positive online presence is now crucial for any business. For start-ups ensuring they stand out from incumbents can have a signi...

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How Walgreens scaled its performance storytelling
B2C

How Walgreens scaled its performance storytelling

2y Kamaljeet Kalsi

How Walgreens scaled its performance storytelling

A transformation that bridged the gap between the business, customer, and in-house talent Read More...

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Engaging your customers through 'ignite moments'
Content & Experience

Engaging your customers through 'ignite moments'

2y Elizabeth Roscoe

Engaging your customers through 'ignite moments'

A view. A glance. A pause. That flash of time where I have your attention and you have mine. As we all move quickly in an evergrowing digital world, t...

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The digital marketing experience of a 250+ year old global luxury brand
Customer experience

The digital marketing experience of a 250+ year old global luxury brand

3y Samantha Margolis

The digital marketing experience of a 250+ year ol...

How to explain what we do to those who don’t get it? Read More...

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Putting the "personal" in personalization
Customer experience

Putting the "personal" in personalization

3y Michael Collins

Putting the "personal" in personalization

How your business can be personal yet practical and build valuable customer relations Read More...

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Elevating customer experience through AI
Actionable Analysis

Elevating customer experience through AI

3y Helen Yu

Elevating customer experience through AI

Here's how you can pair machine learning and AI to transform how your company delivers customer experience and satisfaction Read More...

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Customer experience in 2025: here’s where we’re heading
AI & Automation

Customer experience in 2025: here’s where we’re heading

3y Chris McGugan

Customer experience in 2025: here’s where we’re he...

By 2025, it’s likely that nine dollars of every $10 will be spent on the digital experience versus phone/voice. Oracle Service's SVP and GM, Chris McG...

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