Retail apps must engage further to keep pace during the holiday shopping season
Data insights

Retail apps must engage further to keep pace during the holiday shopping se...

5y Brian Johnson

Retail apps must engage further to keep pace durin...

With a shorter holiday shopping season in full swing, retail brands are lagging when it comes to their digital marketing initiatives. Read More...

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Three surprising changes on the road to digital transformation
Analytics

Three surprising changes on the road to digital transformation

5y Manny Neto

Three surprising changes on the road to digital tr...

With more industries utilizing data as part of their digital transformation to inform strategic internal and external business decisions, leadership m...

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Guide: A modular approach to digital experience platforms
Automation

Guide: A modular approach to digital experience platforms

5y Jacqueline Dooley

Guide: A modular approach to digital experience pl...

It’s time to push through the mediocrity of digital transformation. Discover how a modular DX Platform can fuel the next phase of your evolution. Read...

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AAA Northeast uses Adobe to put members in the driver’s seat with a personalized digital experience
Automation

AAA Northeast uses Adobe to put members in the driver’s seat with a persona...

5y Jacqueline Dooley

AAA Northeast uses Adobe to put members in the dri...

AAA Northeast’s Permission-Based Digital Experience initiative lead to a 45% increase in new memberships. Read More...

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Ladingo’s machine learning platform makes shipping large items affordable for small retailers
Digital Marketing

Ladingo’s machine learning platform makes shipping large items affordable f...

5y Jacqueline Dooley

Ladingo’s machine learning platform makes shipping...

Israel based Ladingo has launched a machine learning platform that makes shipping large items affordable for small retailers. Read More...

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Case study: How Omron used Bynder to improve leads by nearly 40%
Case Study

Case study: How Omron used Bynder to improve leads by nearly 40%

5y Jacqueline Dooley

Case study: How Omron used Bynder to improve leads...

Case study into the work industrial manufacturer Omron did with digital asset management platform Bynder to improve their website experience. Read Mor...

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Q&A with Cisco on the growing collaboration market and Webex
Collaboration

Q&A with Cisco on the growing collaboration market and Webex

5y Charlie Braithwaite

Q&A with Cisco on the growing collaboration market...

Cisco’s VP and CMO of Collaboration Aruna Ravichandran spoke to us about the company's part to play in the rapidly growing collaboration market.  Read...

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Sourcepoint adds CCPA compliance to its Consent Management Platform
Analytics

Sourcepoint adds CCPA compliance to its Consent Management Platform

5y Barry Levine

Sourcepoint adds CCPA compliance to its Consent Ma...

Sourcepoint has added additional capabilities to their existing Consent Management Platform to meet upcoming CCPA regulation. They've also released re...

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Elevating digital marketing experiences in the business 4.0 era
Digital Marketing

Elevating digital marketing experiences in the business 4.0 era

5y Abha Bajaj

Elevating digital marketing experiences in the bus...

Head of marketing and comms at TCS on how marketers can think about their data differently and use it to transform digital marketing experiences. Read...

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Case study: How Goodwill uses AdTheorent to drive visits to stores
Case Study

Case study: How Goodwill uses AdTheorent to drive visits to stores

5y Jacqueline Dooley

Case study: How Goodwill uses AdTheorent to drive ...

Goodwill has used AdTheorent for predictive mobile ads based on a cost per incremental visit (CPIV) pricing model, to deliver a 470% lift in visits. R...

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Case study: Cheetos + Genies Media Network celebrity avatar marketing campaign for Halloween
Case Study

Case study: Cheetos + Genies Media Network celebrity avatar marketing campa...

5y Jacqueline Dooley

Case study: Cheetos + Genies Media Network celebri...

Cheetos is working with avatar marketing company Genies for a creative Halloween campaign with various celebrities. Managing Director at Genies speaks...

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Case study: Why T-Mobile chooses Medallia for top-notch CX
Case Study

Case study: Why T-Mobile chooses Medallia for top-notch CX

5y Jacqueline Dooley

Case study: Why T-Mobile chooses Medallia for top-...

In this case study, we hear from Senior Director of Frontline & Customer Experience at T-Mobile on the work they're doing with Medallia Experience Clo...

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Case study: How CenturyLink used Qualtrics XM to reduce customer churn
Case Study

Case study: How CenturyLink used Qualtrics XM to reduce customer churn

5y Jacqueline Dooley

Case study: How CenturyLink used Qualtrics XM to r...

Case study into how the Qualtrics Experience Management Platform helped communications company CenturyLink improve customer experience and reduce chur...

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Questions to ask martech vendors about personalization [examples]
Digital Transformation

Questions to ask martech vendors about personalization [examples]

5y Kimberly Collins

Questions to ask martech vendors about personaliza...

How much do they invest in R&D? What type of organizational support do they give? Integrations, release documentation, scaling challenges, and more. R...

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How Salesforce improved Pardot website conversions by 27%
Digital Transformation

How Salesforce improved Pardot website conversions by 27%

5y Jacqueline Dooley

How Salesforce improved Pardot website conversions...

Bill Reed, Product Marketer at Salesforce, shares details of their site optimization process that led to a 27% bump in conversions on Pardot.com. Read...

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How S’well uses Curalate to drive sales with AI + user-generated content
Case Study

How S’well uses Curalate to drive sales with AI + user-generated content

5y Jacqueline Dooley

How S’well uses Curalate to drive sales with AI + ...

S’well’s VP of Ecommerce and Digital Marketing shares why they've chosen to work with Curalate to promote user-generated content from their audience. ...

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How customer behavior is helping Hyundai change the buying experience
Digital Transformation

How customer behavior is helping Hyundai change the buying experience

5y Jacqueline Dooley

How customer behavior is helping Hyundai change th...

"This is the best competitive advantage possible," Says Hyundai CMO Dean Evans, "because the features and technology across today's automotive brands ...

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Workato opens Automation Marketplace, an ‘AppExchange for automations’
Digital Transformation

Workato opens Automation Marketplace, an ‘AppExchange for automations’

5y Barry Levine

Workato opens Automation Marketplace, an ‘AppExcha...

To answer the growing need of businesses to automate processes, Workato has announced an Automation Marketplace, offering about 400,000 workflow “reci...

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The creative’s critical role in online-to-offline customer experiences
Acquisition

The creative’s critical role in online-to-offline customer experiences

5y Ashley Still

The creative’s critical role in online-to-offline ...

Adobe's VP of Creative Cloud talks about using data to drive empathy, design, and successful customer experience, when moving from a tactile brick-and...

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From CMS to CXP: What the future of content management will look like
Content

From CMS to CXP: What the future of content management will look like

5y Matthew Baier

From CMS to CXP: What the future of content manage...

"Today’s goal isn’t merely reaching an audience, but enabling an individual experience," says Contentstack's COO & CMO on the shift from CMS to CXP. R...

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Is martech on the verge of a DOOH boom?
Digital Transformation

Is martech on the verge of a DOOH boom?

5y Luke Richards

Is martech on the verge of a DOOH boom?

The digital out-of-home (DOOH) advertising market is expected to be worth more than $26bn by 2023. How are programmatic and mobile set to impact its g...

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Personalization strategy 101: A crawl, walk, run approach
Digital Transformation

Personalization strategy 101: A crawl, walk, run approach

5y Emily Alford

Personalization strategy 101: A crawl, walk, run a...

Two-thirds of customers could not recall when a brand last exceeded their expectations -- yet 87% of marketers think they are delivering engaging cust...

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Conversational ads: The future of two-way interaction is now
AI & Automation

Conversational ads: The future of two-way interaction is now

5y Mahi de Silva

Conversational ads: The future of two-way interact...

Rapid advancements in NLP and machine learning have given rise to conversational AI technologies marketers can use for more engaging conversational ad...

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How Nestlé Waters uses marketing technology to drive growth
Digital Transformation

How Nestlé Waters uses marketing technology to drive growth

5y Jacqueline Dooley

How Nestlé Waters uses marketing technology to dri...

"Marketers need to own the entire customer journey. This is how they can be the growth engine for any company that will win in the future," says Nestl...

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Five ways to up your social media ante with conversational AI
AI & Automation

Five ways to up your social media ante with conversational AI

5y Kartik Walia

Five ways to up your social media ante with conver...

From more effective inbound engagement to higher lifetime value, from superior service to the economy of scale, conversational AI for social media can...

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Will RCS messaging ever become a reality for marketers and why the long delay?
Digital Transformation

Will RCS messaging ever become a reality for marketers and why the long del...

5y Henry Cazalet

Will RCS messaging ever become a reality for marke...

Research by Juniper claims that RCS will achieve a 290% average annual growth taking the annual figure to 56 billion business RCS messages in 2023. Re...

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The next phase of account-based marketing (ABM): Business ecosystems
Account-based marketing

The next phase of account-based marketing (ABM): Business ecosystems

5y Peter Isaacson

The next phase of account-based marketing (ABM): B...

The category of ABM has come a long way in the last couple years. What will the next phase of its evolution be? Demandbase CMO Peter Isaacson discusse...

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